Freshworks together with StrategINK is delighted to welcome you to and Exclusive Knowledge Exchange Roundtable - Turbocharge Digital Agility to Power Business Outcomes on the 06th of July 2023, at the Westin Gurugram, 1800 hrs. onwards.

Digital agility has become a critical factor for businesses in today's rapidly evolving digital landscape. With customer expectations for digital services rising, businesses need to deliver engaging digital experiences to retain existing customers and attract new ones. Similarly, employee demands in the hybrid age have shifted considerably, with workers expecting advanced tools and intuitive processes. Digital agility is therefore essential for both companies and their employees to thrive.

Join us for this interactive roundtable event where you will have the opportunity to engage with experts on industry best practices. We’d culminate the evening with networking over a sumptuous meal and cocktails.

Join us to engage with experts and gain insights on:

	Building digitally agile organization with a strong digital core, which encompasses a scalable and flexible IT infrastructure.
	Utilizing digital channels to engage customers and provide personalized experiences.
	Leveraging data analytics and customer insights to understand preferences and behaviour and driving seamless omnichannel experiences for a consistent customer journey.
	Empowering employees with self-service portals, digital tools, and platforms to enhance productivity and collaboration.
	Benefits of automation in streamlining and optimizing business processes
	Implementing AI-powered chatbots and virtual assistants for customer support and using predictive analytics to proactively identify and resolve service issues